Services > Business Process Documentation

Consistent and reliable business processes

A good example of a well documented process, is a food recipe. Recipe books enable almost anyone to prepare a given dish, with a reasonable degree of consistency.

 

The same principle applies to business processes. A well documented business process:

  • eliminates flaws 

  • reduces the time on tasks

  • reduces costs

  • reduces resources needed for tasks

  • improves efficiency

  • improves quality

We listen, understand, confirm and document your business processes (with revisions)

Industry standard documentation

We produce professional looking documentation that meet the latest industry standards. There is really no limit to what we can document. If you can articulate it, we will document it. Some of our recent documentations include:

  • Customer journeys 

  • Personas

  • Process maps (BPMN standard)

  • Standard operating procedures

  • Value stream maps

  • Operating model canvas

  • Business case

  • Business Plan

 

Latest technology, tailored around you

We use the latest technologies to keep both your cost and ours down. We use a combination of phone calls, emails, web-chat, webinars and our portal to deliver your business process documentation.

 

We take security very seriously, hence we implement bank-level encryption whilst storing or transferring your documents. We also flex our delivery to match your pace of delivery and risk appetite.

 
The suite of applications we leverage to deliver your business process documentation

For smart SMEs looking for a lean operation

We understand what it's like to build a business from the ground up. Hence, we deliver:

  • Professional Business Plans (for start-ups): to enable funding, etc.

  • Standard Procedures: to easily train staff and/or 3rd parties that are involved in ops.

  • Policy documents: to clearly communicate business policies to multiple stakeholders.

  • Requirements documents: for easier engagement of software developers.

  • Enterprise process maps: to ensure consistency and continuous improvement across the enterprise.

  • Operating model blueprint: to reflect and engage multiple stakeholders on the overall business strategy/operating plans (including technology).

 

For Corporations seeking efficiency gains

Nobound documentation services enable you to pay only for what you need. We help you maintain a lean FTE, but still get a lot done.

  • Customer journey maps: to identify focus areas for improving customer experience.

  • Standard procedures: to easily train staff and/or 3rd parties that are involved in ops.

  • Policy documents: to clearly communicate business policies to multiple stakeholders.

  • Requirements documents: for easier engagement of software developers.

  • End-to-end process maps: to enable business change and transformation.

  • Solution blueprints: to define the  transformation path and engage multiple stakeholders in solving key business problems.

 
Who we are

Nobound Solutions Ltd are experts in Business Process Outsourcing (BPO), with a unique cost efficient model that enables offering of BPO services at very affordable rates.

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